Privacy Policy

Effective Date: March 2, 2026

Sam3 Mobile ("the Application") is developed and provided by SAM Ecuador ("we", "our", or "us"). This Privacy Policy explains how we collect, use, and protect information when you use our mobile application.

1. Information We Collect

The Application may collect the following types of information:

• Account Information: Username and login credentials provided by your company.
• Operational Data: Business transactions, orders, invoices, and related operational records entered within the system.
• Device Information: Basic technical information such as device type and operating system version for compatibility purposes.

2. Camera Permission

The Application may request access to the device camera (android.permission.CAMERA) solely for business-related functions such as:

• Scanning barcodes or QR codes
• Capturing images required for operational documentation

The camera is only activated when explicitly used by the user within the Application. No images or video are recorded, stored, or transmitted without user action.

3. How We Use Information

Information collected is used exclusively for:

• Providing and maintaining the Application services
• Processing business transactions
• Ensuring system security and performance
• Improving functionality and user experience

4. Data Sharing

We do not sell, rent, or trade personal or business information. Data may be transmitted securely to company servers for operational processing.

5. Data Security

We implement reasonable administrative and technical safeguards to protect information against unauthorized access, alteration, disclosure, or destruction.

6. Third-Party Services

The Application may communicate with backend systems owned or managed by the client organization. We are not responsible for data practices of third-party systems operated by clients.

7. Data Retention

Data is retained according to the contractual agreement between SAM Ecuador and the client organization using the system.

8. Children’s Privacy

The Application is intended for business use only and is not directed to individuals under 18 years of age.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.

10. Contact Information

If you have questions about this Privacy Policy, you may contact us at:

SAM Ecuador
Email: soporte@samecuador.com
Website: https://samecuador.com